I rented from Carlson rentals for a few years & they have been nothing but good! Lauren was always so helpful & anytime there was a problem it was fixed right away! Communication was excellent & the property was always clean and maintained, they are kind & honest people which is a bit hard to find! Highly recommend - Autumn, March 2023
I leased from Carlson Rentals for four years. They are by far the best property management group I have ever dealt with. Every single maintenance issue that ever arose was addressed the same day- usually within a matter of a few hours. When something broke- they had it repaired. The made sure the grounds were always kept tidy and the landscaping well maintained. During periods of ice and snow, they came to treat the stairs and the sidewalks and did so multiple times when necessary so tenants could safely get in and out. Thomas Carlson and Lauren Renfroe are serious about the job they do. They make sure their clients feel valued and cared for. They have earned my complete trust and will always be my first call when looking for a place to rent or buy in the Tulsa area. Jan - 2023
I rented an apt. from Lauren at 18 on 12th Street and she was so professional and easy to work with. Probably the best landlord I’ve had in 20 years of renting! With the demands of several dozen tenants and all that that entails, she was always available and willing to address any concerns as fast as she could. I highly recommend Carlson Rentals and would rent from them again in a heartbeat! - Alyssa 2023
I rented from Carlson Rentals for 2 years and NEVER had any issues! I felt extremely safe in their property and have recommended them to multiple friends! They are very professional and easy to contact! - Laura 2022
This was my first apartment after graduating college and I loved it! Great communication from landlord. Parking was never a problem because there were always spots on the street right in front of the building. I walked up to cherry street all of the time and loved the location. I would've stayed if I didn't move to a new sate. Highly Recommend! - Erin 2022
My wife and I were tenants for an apartment complex owned by [Carlson Rentals]. The apartment that we stayed in was beautiful, affordable, and very close to downtown activities in Tulsa, OK. The staff also took care of any maintenance problems with efficiency. I would recommend this company to anyone looking for an apartment. - The Denton's 2021
"Dear [Carlson Rentals],
You just made my day. Maybe even the past 6 months...
Other than a 10 month period in 2010-2011 when I had a chance to rent a little place outside Tahlequah near the Illinois River, I haven't been a tenant in 30 years.
I have found myself going back in time to the early 1980's and my housing experiences as a young single mother attending nursing school. I certainly never had a landlord even close to the likes of you. Pristine, beautifully designed and executed properties; a whole lot of genuine humanity, and heart. Thanks again!"
"I’m honestly sad to leave this apartment because I really love it & the community here is super great. Everyone is super nice. You’ve also been an outstanding landlord so thank you for making the experience great. " -Allie, Tenant 18 on 12, June, 2020
"[Carlson Group] was a very competent and helpful real estate agent. If I had it all to do again, I would list my property with [them] a second time. [They were] very attentive and always got right back to me if I had any questions. I always felt like [they were] going the extra mile for me. And of course, [they] got my commercial property sold." - Collin Hinds, Hinds Lawfirm 2021
[Carlson Agency] helped us purchase our first home. They really held our hand and walked us through the process step by step. They also, on several occasions, advocated for us when disputes sand issues arose when our deal could have fallen through. They saved the day! We will use them for any listings and purchases in the future. - Karamoko's 2021
My wife and I bought our first home with Carlson Group. This company was an exceptional choice in the search for our first home. Our realtors Lauren and Thomas were excellent at finding the home of our dreams. We knew we wanted an older house downtown with a lot of character. The Carlson team knew what to watch for and stayed within our price range. They also were patient and were prompt to answer any questions we had in the buying process or about the home itself. -Jeffrey and Madison 2021
We took over the 18 units on 12th street when they were at 22% occupancy in November 2018. It took us 53 days to bring the building to full occupancy. We had 86 people interested, toured 48 of those, and signed 14. Our advertising budget totaled $768 - which included online ($108), professional photos ($160), and staging ($500). We received 100% of rent due electronically the first month after signing all new tenants.
From the Owners:
"[Carlson Rentals] has met and exceeded our expectations as the property manager of our apartment complex 18 on 12th located at 2232 East 12th Street, Tulsa, OK.We purchased and renovated this complex starting from a its status of impending condemnation by the City of Tulsa. Our expectations were that the property would lease quickly resulting in a good outcome for our investment. Initially this was not the case. From completion of the renovation in May 2018 until November of 2018 we had only leased 4 of the 18 units under the previous property management. That all changed when we hired [Carlson Rentals].
[Carlson Rentals] leased or had lease commitments in less than 8 weeks after we hired him. He aggressively marketed the property emphasizing the upsides that we envisioned in the property when we purchased it. His ongoing management is very professional with great communication, attention to tenant needs, quick maintenance issue resolution and timely financial reporting."
The Luxardo was purchased with 18% occupancy in July 2017. The summer remodel was completed on schedule in 2.5 months and within 3% of the originally proposed budget. We signed our first new lease on October 1st, 2017 and were at full occupancy exactly seven months to the day in January 2018. Since then, we have had 0% vacancy, with renewals and new leases signed before departing tenants vacate.
If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.